Terms and Conditions
Last updated: 19/03/26
Welcome to SocialUpgradeLab (“Company,” “we,” “us,” or “our”).
These Terms and Conditions govern your use of our website located at https://www.socialupgradelab.com (the “Website”) and the purchase or use of any products, services, or content provided by us.
By accessing this Website or purchasing any educational products or services, you agree to be bound by these Terms and Conditions.
If you do not agree, please do not use our Website or services.
1. Company Information
Company Name: SocialUpgradeLab
Website: https://www.socialupgradelab.com
Email: sarah@socialupgradelab.com
Postal | Correspondence Address
Unit 162206
PO Box 7169
Poole
BH15 9EL
United Kingdom
2. Educational Purpose Only
All content, courses, training materials, videos, documents, emails, and communications provided by SocialUpgradeLab are for educational and informational purposes only.
Our products provide educational guidance related to social dynamics, communication skills, relationships, and personal development.
We do not provide medical, psychological, financial, legal, tax, or professional advice.
Nothing on this Website or in our programs should be interpreted as professional advice of any kind.
If you have a mental health condition or personal concerns, you should consult a qualified professional before making changes.
3. No Guarantees of Results
SocialUpgradeLab does not guarantee specific results.
While our educational materials are designed to help improve social skills, relationships, and communication, individual outcomes will vary.
Your results depend on many factors including, but not limited to:
Your personal circumstances
Your level of implementation
Your environment and social context
External factors outside our control
Because these variables are outside of our control, we cannot and do not guarantee specific outcomes.
4. Eligibility
By using this Website or purchasing our products, you confirm that:
You are at least 18 years old
You have the legal capacity to enter into a binding agreement
You are using the Website and services for lawful purposes only
5. Purchases and Payment
All prices are listed in the currency shown at checkout and are subject to change without notice.
By making a purchase, you agree that:
You will provide accurate and complete payment information
You authorize us or our payment processor to charge the applicable fees
Access to digital products is typically delivered immediately upon purchase
6. Refund Policy
Refunds are governed by our Refund Policy, which forms part of these Terms and Conditions.
We offer a 30-day money-back guarantee on our digital educational products.
To request a refund, you must contact us by email within 30 days of your purchase.
Refund requests must be sent to:
Once approved, refunds will be processed using the original payment method where possible.
7. Intellectual Property
All content on this Website and within our programs is the exclusive property of SocialUpgradeLab, including but not limited to:
Videos
Text
Graphics
Logos
Training systems
Downloads
Digital materials
You may not copy, reproduce, distribute, sell, record, share, or create derivative works from any content without prior written permission.
Unauthorized use may result in legal action.
8. User Conduct
You agree not to:
Use the Website for unlawful purposes
Attempt to gain unauthorized access to systems
Share login credentials with others
Harass, abuse, or harm other users
Misrepresent our company, products, or educational content
We reserve the right to suspend or terminate access if these Terms are violated.
9. Third-Party Tools and Links
We may reference or link to third-party tools, services, or websites.
We are not responsible for their content, availability, or accuracy.
Your use of any third-party services is at your own risk.
10. Disclaimer of Warranties
The Website and all products are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, including but not limited to warranties of accuracy, availability, or fitness for a particular purpose.
11. Limitation of Liability
To the maximum extent permitted by law, SocialUpgradeLab shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, data, or business interruption.
Your sole remedy is to discontinue use of the Website and services.
12. Indemnification
You agree to indemnify and hold harmless SocialUpgradeLab from any claims, damages, losses, or legal fees arising from:
Your misuse of the Website or services
Violation of these Terms
Violation of applicable laws or third-party rights
13. Termination
We reserve the right to restrict or terminate access to the Website or services if these Terms are violated or misuse is detected.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Spain.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Spain.
15. Changes to These Terms
We may update these Terms from time to time.
Any changes will be posted on this page, and continued use of the Website constitutes acceptance of the revised Terms.
16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Postal | Correspondence Address
Unit 162206
PO Box 7169
Poole
BH15 9EL
United Kingdom