Privacy Policy
Last updated: 19/03/26
SocialUpgradeLab (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://www.socialupgradelab.com or use our services.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Business Name: SocialUpgradeLab
Website: https://www.socialupgradelab.com
Email: sarah@socialupgradelab.com
Postal / Correspondence Address:
Unit 162206
PO Box 7169
Poole
BH15 9EL
United Kingdom
2. Information We Collect
We may collect the following types of personal information:
a) Information You Provide
Name
Email address
Billing details (processed securely by third-party payment providers)
Account login details (if applicable)
Messages or support requests
b) Automatically Collected Information
IP address
Browser type and device information
Pages visited and actions taken on the Website
Cookies and tracking technologies
3. How We Use Your Information
We use your personal data to:
Provide access to digital products, educational content, and services
Process payments and manage purchases
Communicate with you (emails, support, updates)
Improve our Website, products, and user experience
Comply with legal and regulatory obligations
We do not sell, trade, or rent your personal data.
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on one or more of the following legal grounds:
Your consent
Performance of a contract (providing purchased digital products or services)
Legal obligations
Legitimate business interests (such as improving our services and customer support)
5. Email Marketing & Communications
If you opt in, we may send you:
Educational content
Updates about products or services
Business-related communications
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Track Website usage and performance
Support analytics and advertising platforms
You can control or disable cookies through your browser settings. Disabling cookies may affect certain Website functionality.
7. Third-Party Services
We may share limited data with trusted third-party service providers such as:
Payment processors
Email marketing platforms
Website hosting providers
Analytics services
Membership or digital product delivery platforms
These providers only process data on our behalf and are required to protect your information.
8. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal data from:
Unauthorized access
Loss
Misuse
Disclosure
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal data only for as long as necessary to:
Provide our services
Maintain customer records
Comply with legal, accounting, or reporting requirements
You may request deletion of your data at any time, subject to legal obligations.
10. Your Rights Under GDPR
If you are located in the EU or UK, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact:
11. Children’s Privacy
Our Website and services are intended for adults and are not directed toward individuals under the age of 18.
We do not knowingly collect personal data from children.
12. International Data Transfers
Your information may be processed outside your country of residence.
Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and continued use of the Website constitutes acceptance of those changes.
14. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Unit 162206
PO Box 7169
Poole
BH15 9EL
United Kingdom